Building Expert Business Solutions with Zoho CRM by Dominic Harrington

Author:Dominic Harrington
Language: eng
Format: epub
Publisher: Packt Publishing Pvt Ltd
Published: 2021-07-19T00:00:00+00:00

Introducing Deluge and custom functions

Data Enriched Language for the Universal Grid Environment (Deluge) is Zoho's scripting language for customizing Zoho CRM and other Zoho software. Deluge lets developers add functionality to the CRM, yet the syntax is easy to read and may be recreated or modified by non-developers. Within Zoho CRM we can utilize Deluge by creating custom functions.

Custom functions are user-built functions that can help us to add new features to Zoho CRM as per our requirements. These are written in Deluge and are easy to construct. The syntax and logic are simple to formulate and aid in the continuous development of the code.

Let's consider some challenges we may face that can be resolved using a custom function:

Pushing data from parent record to child recordsFor example, when a user adds a new contact to an existing account, ABC Foods, we need the Sector from the Account (Food Manufacturing) to map to the sector of our new contact.

Another common example is needing to pull through the Payment terms from the Account to the Quote and/or Sales order.

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